My account is blocked and I did not get a reaction, it has been days!

Yes, that can be, simply because it has no priority anymore as already announced on October 24 in another post in this blog. Our team is busy with training, coaching, finance, helping out people on skype who really need help with something, hiring, putting new people in, administrate their details, QA and many other things.
Processing a closed account and getting you back in takes at least 8 steps and with each of those steps, you keep someone of our team busy. We are/were more busy keeping THAT up to date than doing our real work. Let's not forget in 99% of all cases the company blocks your account for a reason and you simply should have done a better job. We don't close your account, the company does, so actually you got fired.
There are a lot of companies out there, that would not even consider to give you another chance. We do, but we need to look into that first, because in many cases, the quality of the delivered work is really terrible, or it is copy paste, parrotting, abuse or others things like that. That takes time and we not always have that time. Besides that, it is favor, not a right, that we do. Accept things as they are and stop complaining. There are many people out there that never ever got blocked. We get people in our skype who manage to come forward with an attitude we steal their income by not reacting fast enough, while they lost their job for the third time. We have three solutions for you:
1. Accept the delay, or
2. Go work some place else, or
3. Simply do a better job next time, because your speeding, trying to make money as fast as you can, which is most likely the reason you make mistakes and get fired, leads to waiting for a new account, making less money and thus the opposite.

Comments

  1. PaulNovember 20, 2020 at 3:32 PM

    If one account is blocked (unable to login) how will one know the offence/error he/she has made?

    ReplyDelete
    Replies
    1. PeterNovember 24, 2020 at 3:33 PM

      You need to contact your coach first, so it gets reported and we can check the account in the system, remove it, update the sheets and invoice you. Sometimes the company already puts a ID message in the account, like 'terrible English', 'copy paste', 'does not read the messages' and so on. Sometimes it just says deactivated. Next the team needs to look into your account, to see what really is wrong, even if it has an ID message most of the time. Terrible English is clear enough, but copy pasting for instance has many different variations. This process takes time, but once QA is done with it your coach will be informed or the QA team will contact you.

      Delete
  2. BlissfullNovember 27, 2020 at 10:48 AM

    Please I can't log in to my account, it's showing invalid username/password

    ReplyDelete

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