No traffic? Be challenging! The platform is semi - dedicated.

You might not know this, but the platform you work on is semi-dedicated. This means that normally when a client answers to a message you wrote, you will get that client again. The faster you work, the more clients you can hold at the same time, so chatting on FB while you work, is NOT a good idea, at least not when you want to make a lot of money. When your client has to wait for too long, the message will simple go to another operator. Even more important is the quality of your messages, the more challenging and stimulating your messages (and questions!) are, the higher the chance your client will react and that is yet another message for you. You may not notice this when it is really very busy, because you will get a next message anyway. But 15 minutes later it can get less busy, or many more operators log in. The person who was chatting on FB (slower) and meanwhile wrote thoughtless boring messages, without questions, will have nothing to do. But his colleague who invested in good quality replies and was twice as fast, keeps on getting messages the same time.... The semi in semi-dedicated is because the system will redistribute when needed because clients go to sleep, operators log in and out and so on and depending on the situation more or less clients will be assigned to you.

Comments

Post a Comment

Popular posts from this blog

DNS CLOSED - updated

Hi all, As of now 'we' will not be offering DNS anymore. The client (the overall company) is giving us too much hassle. The one moment they tell us, make sure you fill the peak hours, so we we work our asses off and put people in. And a week later on top of all accounts of the people who use VPN or show no IP at all, they start closing accounts for 'quality' because there are too many people in. And even then there is little traffic. Okay we do understand this is all corona related and they too do not know what the next week will look like at the moment, but still. The latest thing is that there were going to close all accounts with high numbers, because they are more likely to commit abuse or write bad quality messages. Well, we have been operators too and we know that is at least a 'tad straightforwarded'. Also compaired to other parties we have very little abuse. Would have been nicer, if they would just be open about it, in stead of making it seam it i...
Read more

Nigerian banks / SWIFT / TELEX / Costs

Very often we get the question if we can provide a telex copy or a SWIFT telex and 99.9% of the time that question comes from a Nigerian bank. The problem is, there is no such thing as a SWIFT Telex. Telex does exist, at least it did until 1973. The only thing we will ever be able to provide you with is a payment transcript. Here is some information / explanation about the how and why: SWIFT stands for the Society for Worldwide Interbank Financial Telecommunication and is was founded in 1973 to replace the telex system. Telex was both slow and unsafe. SWIFT provides a secure network that allows more than 10,000 financial institutions in 212 different countries to send and receive information about financial transactions to each other. Not only banks, but also by money brokers, security broker dealers, non-bank financial institutions and so on. The SWIFT network doesn’t actually transfer funds, but instead it sends payment orders between institutions’ accounts, using SWIFT cod...
Read more